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FAQ

Our Products

Can I take more than one product at a time?

  • Yes. Many people take more than one product at a time. The important thing is to find what is right for you.

How often should I take the products?

  • We recommend enjoying our coffee everyday for an extended period of time to see the most benefits. However, they can be beneficial for short term use.  

Are your products registered by the FDA?

  • No. Herbal supplements are not regulated by the FDA. The FDA does set guidelines to regulate the manufacturing and labeling of herbal products which we do follow.

What do our products taste like?

  • They have an earthy and slightly bitter flavor which is due to the polysaccharides in our herbs. The polysaccharides are responsible for the immune regulating and anti inflammatory effects.

Are your herbs tested?

  • Yes. Our herbs are tested for pesticides, yeast, mold, heavy metals, and  harmful solvents.

What is the shelf life of your products and how should they be stored?

  • The products are fresh up to 18 months if unopened and 1 month if opened. Keep products away from direct sunlight and sealed. They can be refrigerated but there is no need.

Where do you source your ingredients?

Do you have nutritional facts?

Are your products safe for pregnant or nursing moms?

Are your products organic, non-GMO, fair-trade, and vegan friendly?

 

Shipping

Where do you ship the items?

  • We ship to the 48 contiguous US States.

Do you offer free shipping?

  • We offer fast and affordable shipping to 48 contiguous states.

What do I do if I placed my order but need to change my address?

  • Please reach out to our customer service email as soon as possible (support@amasulife.com)

What is your shipping time frame during COVID-19?

  • Most orders arrive within 2-8 business days.

Can I ship as a gift?

 

Returns & Warranty

Can I return my order?

  • We accept returns for whatever reason you do not like your purchase. We just ask we try to make it right.

 

Orders

When will I receive my order?

  • Most orders arrive within 2-8 business days.

How do you protect against lost or damaged orders?

  • Please email our customer service team and we will send a replacement. (support@amasulife.com)

Are there customs and duties with my order if I live outside the US?

 

Herbal Medicine Information

Why should I take herbs?

  • Using herbs is a natural and holistic way to support and heal your body. Herbs have been used medicinally in every ancient healing system. We use herbs that have been used in a variety of systems including Ayurveda, Traditional Chinese Medicine, Japanese Kampo and Western Herbalism. These herbs can be added to your daily diet for the most benefits. 

Why take herbal medicine vs non-herbal medicine?

  • Non herbal medicine has many side effects, questionable ingredients, and is expensive. It also focuses on the cure instead of prevention whereas herbal medicine focuses on both.

What is Ayurvedic medicine?

  • Ayurvedic is an ancient nature based healing system (translated from Sanskrit as Science of Life) that originated along side yoga in India.
  • Ayurvedic connects the mind, body, and spirit. It focuses on connecting the body with mother earth and and developing self awareness, health, and beauty.
  • The system Ayurvedic medicine focuses on is made up of five elements which creates the world in a macro and micro level. These elements also create the 3 doshas which is our element makeup. The elements are ether, air, fire, water, and earth.
  • Please check out our blog post on Ayurvedic medicine for more information.

What is an adaptogen?

  • Adaptogens are densely nutritious botanical substances that help the body normalize out-of-balance systems and adapt to environmental, physical and emotional stress. They are called adaptogens because they 'adapt' their function to your body's unique needs:
    1. Used to improve the health of your adrenal system, the system that’s in charge of managing your body’s hormonal response to stress.
    2. Help strengthen the body’s ability to cope with anxiety and fight fatigue – slowly and gently, without jolts or crashes.
    3. Think of adaptogens like a thermostat. They keep your body’s responses at a desirable level, much like the way a thermostat keeps the temperature from becoming too high or too low.
  • Adaptogens are safe to take on a daily basis. Depending on your individual constitution, you could notice a change in as little as two weeks. However, the longer you use an adaptogen, the more benefits you’re likely to experience